uCitizen Support
Need help with uCitizen? This page provides official support contacts and instructions for account and content requests.
General Support
For help using uCitizen or reporting technical problems:
- Email: support@ucitizen.co.ug
Account Deletion
Users may request permanent deletion of their accounts.
Send an email with your registered phone number or email address to:
- Email: privacy@ucitizen.co.ug
Account deletion requests are normally processed within 30 days.
Content Deletion Requests
If you want specific content removed from uCitizen, you can request deletion.
This includes:
- Emergency reports
- Feeds or updates
- Images or videos
- Comments
- Community posts
- Store listings
Send deletion requests to:
- Email: removal@ucitizen.co.ug
Include:
- Your username or phone number
- Link or description of the content
- Reason for removal (optional)
Store Support
For store verification or store-related requests:
- Email: store@ucitizen.co.ug
Child Safety Reports
If you believe a child is at risk or discover unsafe content involving minors, contact us immediately:
- Email: safety@ucitizen.co.ug
Official Website
Official domain:
https://ucitizen.co.ug
Support requests are handled by Boosted Technologies Limited.