Terms and Conditions

These Terms and Conditions govern your use of uCitizen. By accessing or using the app or website, you agree to comply with these terms.

Acceptance of Terms

uCitizen is operated by Boosted Technologies Limited.

By creating an account or using uCitizen, you agree to these Terms and Conditions and our Privacy Policy.

If you do not agree with these terms, you must stop using the service.

User Responsibilities

When using uCitizen you agree to:

  1. Provide accurate account information.
  2. Use the platform lawfully.
  3. Respect other users.
  4. Avoid posting misleading or false reports.
  5. Protect your account credentials.

Prohibited Activities

The following activities are not allowed:

  • Posting illegal content
  • Harassment or abuse of other users
  • Impersonating another person
  • Uploading harmful or malicious software
  • Attempting to gain unauthorized system access
  • Spamming or mass messaging

Location Services

uCitizen uses location information to provide map-based safety services and nearby incident alerts.

If enabled by the user, location may be accessed in the background to support Safety Alerts.

You can disable location permissions at any time through device settings.

User Content

uCitizen allows users to submit reports, comments, photos, and videos.

1. Ownership

You retain ownership of the content you submit.

2. License

By submitting content, you grant uCitizen a non-exclusive license to store, display, and distribute that content within the platform.

3. Responsibility

You are responsible for the content you submit and must ensure it does not violate laws or platform policies.

Account Enforcement

Boosted Technologies Limited reserves the right to suspend or terminate accounts that violate policies.

We may remove content or restrict access without prior notice if necessary to protect the platform or users.

Disclaimer

uCitizen provides community-reported information and does not guarantee the accuracy or completeness of reports.

uCitizen is not responsible for decisions made based on information provided by users.

Limitation of Liability

To the maximum extent permitted by law, Boosted Technologies Limited shall not be liable for indirect, incidental, or consequential damages resulting from the use of uCitizen.

Eligibility

uCitizen is intended for users aged 16 years and above.

Accounts belonging to users under the minimum age may be removed.

Contact

For questions about these Terms and Conditions:

  • Email: support@ucitizen.co.ug

Boosted Technologies Limited reserves the right to update these Terms and Conditions. Changes will be posted on this page.