This Privacy Policy explains how uCitizen collects, uses, shares, and protects your information when you use our app and services.
Boosted Technologies Limited (“uCitizen”, “we”, “our”, “us”) provides a civic reporting and community safety platform. By using uCitizen, you agree to the practices described in this policy.
Last Updated: February 2026
We may collect the following categories of information:
We use your location to show nearby incidents, calculate distances, display your position on the map, and attach a location to reports you submit.
uCitizen may access location in the background only when you enable Safety Alerts. This allows uCitizen to detect when you are near an urgent danger zone and send timely notifications, even when the app is closed or your phone is locked.
We do not use background location for advertising, profiling, or selling data.
You can disable location access (including background) at any time in your device settings. Some features may not work properly without location.
uCitizen may send push notifications such as safety alerts, incident updates, and account/security messages. You can turn off notifications in your device settings.
We use collected information to:
We do not sell your personal information.
We may share information in limited situations:
Reports you submit may be visible to other users. Depending on the report type, this may include your report text, media, approximate location, and display name.
We may use trusted providers for hosting, analytics, map services, and notifications (e.g., Google/Apple services). They process data only to provide services on our behalf.
We may disclose information if required by law, or to protect users, investigate fraud/abuse, and respond to valid legal requests.
We retain information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.
If you request account deletion, we aim to remove your account from active systems within 90 days, except where retention is required by law or for security purposes.
We use reasonable safeguards such as encrypted connections (HTTPS), access controls, and secure storage practices. However, no method of transmission or storage is 100% secure.
uCitizen is intended for users aged 16 years and above. We do not knowingly collect personal information from children under 16.
If you believe a child has provided personal information, contact us so we can take appropriate action.
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your information. You can request help using the contact details below.
uCitizen may use third-party services such as Google Maps/Apple Maps and push notification providers. These providers may process information according to their own privacy policies.
For privacy questions, requests, or concerns, contact us:
Boosted Technologies Limited reserves the right to update this Privacy Policy. Updates will be posted on this page. Continued use of uCitizen after updates means you accept the revised policy.